software-engineering
736 articles in this category (Page 20 of 31)
AI NewsVoIPSoftware Engineering
VICIdial CRM Integration: Optimizing Contact Center Workflows for Salesforce and HubSpot
This technical guide details the integration of VICIdial with Salesforce and HubSpot to eliminate 25-40 hours of lost daily productivity. It covers the Non-Agent and Agent APIs, providing production-tested code for automated screen pops, disposition synchronization, and real-time lead injection for enterprise contact centers.
Read more