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ITSM

2 articles in this category

AI NewsITSMData Sovereignty

Sovereign ITSM in Europe: Rethinking Tool Choices

Recent regulatory changes like GDPR and the Cloud Act have prompted 75% of European IT leaders to reconsider their ITSM tools due to data sovereignty concerns.

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AI NewsCybersecurityITSM

‘Most Severe AI Vulnerability to Date’ Hits ServiceNow

ServiceNow’s authentication issues allowed potential full platform takeover and access to connected systems, identified as the most severe AI-driven vulnerability uncovered to date.

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